FAQs

How can I contact VyaasG customer service?

You can contact our customer service team by emailing us at Support@Vyaasg.com or calling us at +91 7567915395. We are available from 09:00 AM to 6:00 PM to assist you.

What payment methods do you accept?

We accept payments via all cards, UPI (Visa, MasterCard, American Express), and Phone Pay. All transactions are secure and encrypted for your protection.

How long will it take to receive my order?

Orders are typically processed within 1-3 business days. Shipping times vary depending on your location and the shipping method chosen at checkout. You will receive a shipping confirmation email with tracking information once your order has shipped.

Do you ship internationally?

No, currently we offer shipping to India only.

What is your return policy?

We offer a 7-day return policy. If you are not satisfied with your purchase, you may return the item(s) within 7 days of delivery for a full refund or exchange. Please see our Return & Refund Policy for more details.

Are the crystals and gemstones genuine?

Yes, all crystals and gemstones offered by VyaasG.com are genuine and sourced with care. We strive to provide high-quality products that meet our customers' expectations.

Can I cancel or modify my order after it has been placed?

Once an order has been placed, it begins processing immediately. If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes once an order has been processed.

Do you offer wholesale or bulk ordering?

Yes, we offer wholesale and bulk ordering options for certain products. Please contact our customer service team for more information and to discuss your specific needs.

How can I track my order?

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on the carrier's website.

Can I visit VyaasG in person?

Yes, you can visit VyaasG in person at our physical location:

Address: Shree Ram Pride, A-4, Chinmay Jyotirvastu, Madhav Nagar, Dhanori, Pune, Maharashtra 411015.
Feel free to explore our wide range of products and services both online through VyaasG.com and at our physical address.

How secure is shopping on VyaasG.com?

Shopping on VyaasG.com is safe and secure. We use industry-standard encryption technology (SSL) to protect your personal and payment information during the checkout process.

I have a specific question about a product or service. How can I get more information?

If you have any specific questions about our products or services that are not addressed here, please reach out to our customer service team. We are here to assist you and provide you with the information you need.